General Manager

Reference Number: 7733aa

Location: Christchurch

  • Christchurch Based
  • Rewarding management opportunity within the NFP sector
  • Work collaboratively to change lives, providing long term care in the heart of the community


About The Role

The role of General Manager is a front-line leadership role within the residential care setting and is responsible for:

  • all aspects of the day-to-day operations of the five residences that are Donaldson Residential Trust
  • managing staff, recruiting, and leading the team
  • managing budgets and overseeing financial reporting to the trustees   
  • relationship management and communication, with residents, their families and other stakeholders
  • ensuring the quality of the services provided meet national care standards.
  • developing residents’ abilities enabling them to reach their personal goals and full potential

The role is 32 hours per week (4 days).

The position is accountable to the Trust Board and provides a link between the Board, staff, residents and stakeholders.


Skills & Experience sought

  • Experience in delivering quality services to clients
  • Commercial acumen in order to run the charity in a business-like way
  • Ability to oversee the Trust’s financial management and assets, and contribute to sound financial decision making
  • Strong organisational and administrative skills
  • Leadership skills and experience to develop a positive and collaborative team culture
  • Well-developed interpersonal skills including staff, family and stakeholder relationship management, collaboration and advocacy skills
  • A strong social conscience, compassion and a genuine care for the welfare of residents
  • Integrity, honesty, enthusiasm, energy, sense of humour, resilience and a strong work ethic
  • Proven problem solver, with an improvement focus
  • Proficient IT skills, particularly with the Microsoft Office suite.

Experience from within the healthcare sector and working with people with an intellectual disability would be advantageous.



  • Not-for-profit management opportunity
  • Make a difference
  • Change lives through residential support in the heart of the community


About the Company

The Donaldson Residential Trust was established as a charitable organisation to provide residential services for the care of individuals with intellectual disability.    The aim of the Trust is to provide long term care in a family environment where residents are encouraged, (where able, either supported or independently) to participate in all the usual household activities and normal community pursuits.  Individuals are assisted to develop their abilities enabling them to have every opportunity for a happy and healthy life.

Originally established in 1989 as a private enterprise (with one house and 4 residents), it is now a well-established Charitable Trust with five homes accommodating up to 27 residents.


To apply in strict confidence now, please complete the ‘apply for this job’ application form, attaching your cover letter and CV. Applications close on 31 August 2021.  Emails will be electronically acknowledged and further correspondence may be by email.

Click here to view the Candidate Briefing document including a Position Description.

For more information please phone Andrea Bankier on +64 (0)274 478 102.


To apply use application form or email

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